Privacy Policy
Transparency regarding how we collect, use, and protect your personal information.
01. Information We Collect
When you purchase a 3 Star scale or register on our site, we collect personal details such as your name, business name, shipping address, phone number, and email address. This information is essential for processing orders, managing warranties, and providing technical support for your weighing equipment.
02. How We Use Your Data
Your data is used strictly for professional purposes, including:
- Verifying industrial order specifications.
- Communicating delivery status and tracking numbers.
- Notifying you of critical 3 Star firmware or calibration updates.
- Sending occasional promotional offers (opt-out available).
03. Security & Protection
We implement robust security measures to protect your personal information. All payment transactions are processed through secure gateways (SSL), and we do not store credit/debit card details on our servers. Access to your personal data is restricted to authorized RJ Imports staff only.
04. Third-Party Disclosure
RJ Imports does not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted partners who assist us in operating our website or conducting our business (such as courier services for delivery), as long as those parties agree to keep this information confidential.
05. Your Rights & Cookies
You have the right to request access to the information we hold about you or ask for it to be deleted. Additionally, our website uses cookies to enhance your browsing experience and remember items in your shopping cart. You can choose to disable cookies in your browser settings, though some site features may not function properly.